Take CNA supervisory control out of the hands of the nurse by establishing in house panels. The nurse will retain some director abilities, but she may not write up or fire a CNA. She has to first go through the director of nursing who passes it along to the panel for a hearing with all due process guarantees for the accused CNA.
The panel has the final overall say about anything that affects the job environment of the accused CNA, up to and including termination. This panel will be composed of only CNAs elected by popular vote of the rest of the CNAs. In order to sit on this panel you have to been a CNA at least a year and at the facility for at least 6 months.
The same panel will made for the nurses who have been accused of wrongdoing by a CNAs. The same procedure will be used. The only difference would that the panel is made up of nurses elected by popular vote by the rest of the nurses.