Hi,

I have about 10 Axtell puppets, and I keep them in my room in a plastic bag (without a knot). Unfortunately, I saw yesterday that there were some little holes in the faces of a few puppets. Does anybody here have the same experience. And is there anything I can do about it? I already treatet my puppets with the stuff that comes with them.

Thanks!

Rob (From the Netherlands)

Rob,

Latex is a biological natural rubber with a life. This is usually 3-10 year for the life of a puppet depending on the care it receives. Our latex is specifically formulated to be the strongest and longest lasting available.

We recommend the application of the protectant every 3 months to slow the process down. This protects the latex from damaging ozone and ultraviolet rays and keeps it looking bright. We recommend the Aerospace 303 protectant now. You can find it here.http://www.axtell.com/catresor.html

Unfortunately once it's started to decay there is little you can do, but we do offer a head replacement service. The cost is only 1/3 that of a new puppet. Contact Robin at [email protected] and she can make arrangements for helping you with the repairs. We want to get them back to working again in your shows.

Ax