Latex is a biological natural rubber with a life. This is usually 3-10 year for the life of a puppet depending on the care it receives. Our latex is specifically formulated to be the strongest and longest lasting available.
We recommend the application of the protectant every 3 months to slow the process down. This protects the latex from damaging ozone and ultraviolet rays and keeps it looking bright. We recommend the Aerospace 303 protectant now. You can find it here.http://www.axtell.com/catresor.html
Unfortunately once it's started to decay there is little you can do, but we do offer a head replacement service. The cost is only 1/3 that of a new puppet. Contact Robin at email@example.com and she can make arrangements for helping you with the repairs. We want to get them back to working again in your shows.