My step mom got me a Hang on Monster and she says she got an elbow rod and she has to order it seperately!She also says it's on its way and I got the puppet in the beginning of January!Somebody tell me,what is going on!?!
Please contact the order depeartment. The forum is a place for customers to talk to each other, although the owner of the company often checks in. But you'll get a faster answer for your question by emailing the order department or calling. Be sure to give the name that the order was placed under, or if available, the order number. Hope that helps!
February 20 2012, 8:18 AM
Colton Theresa in Customer Service replied to you by email on Feb 1st because she wants to help you, but she needs to know who placed the order - what name was it under? Don't answer here... please reply to the email. We want to resolve this for you! Thanks!