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I don't think that is true.

December 6 2017 at 6:22 PM
David Nickels  (Login djnick66)
HyperScale Forums
from IP address

Response to Insured packages

At least not in my experiences. I've sold items and they have been damaged by the USPS in shipping. Actually, getting the buyer compensated was very easy. The buyer had to make the claim in the case of damage since it was up to them to prove the damage in person to the USPS. But, they were promptly compensated. The same has been true, from my experience with UPS and Fed Ex insurance claims. In all three cases the recipient had to make the claim but had no trouble being reimbursed.

One drawback with claims, at least for damaged items, is that your claim is all or nothing. Your item may be damaged and repairable but you have to forfeit it to the post office in exchange for your reimbursement.

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