My friend's 3 month old D7i is giving him an "err" message on startup. He says he tried to take a shot without any CF card in the camera. Then inserted his card probably with the camera still on and got the err message. He nows gets the message whenever he turns on the camera, either with or without that CF card, no CF card or with a different CF card.
I had him remove the batteries for a day but the problem persists. Any ideas.
Any chance there might be some bent pins in the camera's CF compartment - this is the only thing I can think of that might be connected with the insertion of a CF card.
A bit of a long shot - but you could try 'Reset Defaults' from the 'Set up' menu.
I have had this problem in 'A' mode and very bright light. Also the 'err' message left a zero byte jpeg stored on the card. When I switched to 'P' mode the problem went away, and came right back when in 'A' mode.
I run my camera with the 'Auto-on EVF' feature and as soon as I lift the camera to my eye, I would hear the mechanical shutter operate, the EVF would go blank and the top LCD would say 'err'. When I switched the camera to rear LCD I did not have that problem,but just before that it did it 8-10 times in a half hour span, with auto-evf mode enabled.
Go figure??
Ed
This message has been edited by Binji7 on Apr 2, 2003 1:45 AM
I had a "Card Error" message two different days last week during a bicycle race...of course, I forgot what I did the first day to make it go away, so I went through the whole procedure both days: changed cards, changed batteries, put the camera in the trunk of my car for an hour with the batteries out. Under the Card Error message, there's an OK. I pushed the 4-way button for the OK and the error message went away. It turns out that one of my cards has gone bad (bought it July or August 2001) - but it's a Kingston 256 with a 5-year warranty, so I got my RMA number today to have it replaced.
There's a message on DPReview that says that the "err" problem is caused by a switch in the lens barrel assembly. Makes no sense to me, but read the message for yourself. hmmm... this IS April 1st... Anyway, here's the link: http://forums.dpreview.com/forums/read.asp?forum=1024&message=4765038
Leaving the batteries out for a day didn't correct the problem. My friend took to D7i into a local camera store. He thinks they reinstalled the firmware and the problem went away.
There we concluded my "Err" was a real problem. I eventually sent it in for warranty repair. It came back after 3 weeks. They claimed "fixed", after having done "initialized EPR" (I don't know what this is), and apparently updating the firmware. But unfortunately the very same problem still existed, just a little worse.
I called them up and sent it in for a second time, they covered the courier cost. Another 1.5 week later, got it back again, and it apprear really fixed. I was told that they replaced the circuit board.
So it does look like that these "Err" problem most likely indicate a real problem. I was thinking it could be mechanical or electrical, but from this message thread, sounds like it could be "logical", i.e., fix via firmware?
Probably, "Err" is a message that the camera's software (firmware) reports for many different faults or conditions.
All it tells us, is that the camera knows there is a problem somewhere that prevents it from proceeding, it may not neccessarily always be the same problem.
Nevertheless, if this fault seems to commonly occur at the same phase of start up initialisation, there may be a high probability that there is a common fault. i.e. it could be a faulty 'datum' switch for the camera's focussing mechanism/stepping motor.
I have a Minolta S304 and 5 times out of 10 get the "err" message. I have to remove the batteries and let it discharge and then reboot. Normally this works but sometimes not. I had the camera worked on once and they replaced the pins... maybe they messed something up??
I had to send mine back after 3 months of use. They sent it back saying they straightened the pins (which weren't bent) and when I turned it on, the card error message appeared. You could not get to the menu or setup before the error message froze the camera. They did pay for having it sent back the 2nd time, and it works well now. They didn't say what they did to fix it, but hopefully they replaced anything that caused the problem.
Re: Is there a know "err" on startup problem with the D7i?
May 10 2003, 1:04 AM
My dad got his D7i just five weeks ago, and after two weeks he started noticing that the camera jumps in ERR when turned on with the lenscap on, when max zoom is achieved and when you blind the lens (rest it on the desktop without the cap, or put your hand real close to the lens)
The saleperson said we had to live with it so
we brought it to the dutch minolta service centre Today, after 24 days, we drove 50 miles for nothing since the problem was still there. Minolta has promised to fix it before next friday so the waiting is on again. If we get it back friday, the camera has spent as much time with minolta as it did with us... I hope they'll replace, so we won't have a new ,but repaired, camera.
I spoke with tech support today about this very problem. They asked me several questions about when the error appears and is it related with the temp at the time.
They asked me what kind of memory I was using. I replied the 16MB lexar it came with, a slow as snails 32MB Sandisk and a 512MB 12x Lexar.
He said "that's your problem, the 512MB Lexar is not on our 'compatibility tested' list. Not to say that it won't work, but we have not tested it. If you want higher capacity IBM makes a 512MB microdrive."
What a crock of S***! I mean, Minolta's compatibility list is soooooo outdated, damn near all of the cards on it aren't even available anymore.
When I told him the problem happens with the other cards, and that I had the correct firmware, and had did a full reset - he backed off and e-mailed me a form to send with the camera.
Problem is, I'm getting marrieds in 3 weeks and don't have time to send the camera back, as the primary reason I bought the darn thing was to have my wedding digital!!!
I'n all fairness, I never saw this problem until I put on the DPS-9000. I know I saw another poster make this same connection, maybe valid, maybe not.
After you pay $750+ U.S. and invest in the time, accessories, photos, and such - you'd expect the thing to work longer than 7 months or so!!!
I am sooooooo pissed off!! I may get it back from warranty repair and sell it - move over to the Canon 10D!!
Imagine this same level of quality issues with a DSLR and the glass investment - unspeakable!!!
I have this 7HI camera, which showed this ERR whenever I used the internal flash.
Resetting to default values didn't work, leaving the batteries out for a almost a week didn't solve the problem either.
It never became clear what Minolta have done to fix the problem, but it is solved now. My guess would be they reloaded the firmware..
