Hello to all visitors! This is a moderated forum for the discussion of Pre-WWII baseball cards and related topics. Click on the icons above to visit the individual areas of Network 54 VBC. If this is your first time visiting us, please take the time to read our Forum Rules which can be found at the link above. You can directly contact the moderator here if you have any questions or comments. Enjoy!
If it's just the case but the card is okay, then you can send it back to SGC or PSA to get reholdered if the beat up case bothers you.
If it's the card, then I would take it up with PSA or SGC if you think they overgraded it. If the card in the holder has been switched, then I think it's the seller's responsibility and I would contact PayPal or eBay.