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I received my winnings from an auction last week. I don't want to say which auction. I am happy with the card but the crack was NOT in the description of the card. Its very noticeable when i got the card but not in the picture the auction house took. I can't expand their pic too much or it will distort scan. The crack is about 1/2 inch long.
Should i just be happy and send it to SGC for a new slab at my cost or should i email/call the auction house.
Barry...its very noticeable when you have the card in hand. I figure i just shell out the $20-$25 to have a new slab. Just wish it was in the description but oh well....
I think you raise a great point. I know we're told to "buy the card, not the slab (ad infinitum)," and that's obviously true, but the bottom line is that if you leave the card in its slab, that slam impacts the presentation of the card. It's annoying to receive a card and see that the slab has a crack, mark or other significant flaw that's not removable but wasn't disclosed by the seller.
Not only is there cost involved in paying for it to be reholdered, there's also the shipping charges and the time that the card is in transit (and susceptible to being stolen or lost). It's a pain.
I'm not passing judgement on your situation, but I do think a seller needs to disclose when there's damage to a holder.
(Posting of jokes about having the slabs themselves graded can now begin.)
Mark- I realize you want a clean slab and that's fine. But that crack could have occurred in transit, so I don't know if it's the auction house's fault.
mark i wouldn't go out of my way to get the thing reholdered (i'm cheap/poor)...if you're sending stuff to sgc i'd include it along, provided it's not some huge amount to reholder it. i don't mind the crack but for you i guess it's a small cost for contentment, so well worth it.
if the card is accurately graded i wouldn't hassle the auction house. i'd trade a smashed slab for an undergraded card any day.
I can't speak for SGC, of course, but as someone mentioned, I'm positive all of us (BGS, SGC, PSA, GAI) offer a low cost re-slab option for cracked holders. Then, as far as the shipping costs... are you close to any onsite shows SGC will be doing (Sportsfest, National, etc.)? You may contact them and see if you can bring it to an onsite slabbing show to be taken care of while you wait?