I'm sure Nat's knowledge of these things far out-strips mine. All I can say is that sis lives in a town so small that it doesn't really have a city street. There is a highway that passes through it, a few side streets (two-lane country roads), a carry-out, feed store, a church . . . really rural. She lives about 5 miles from a larger town, with a lake and recreation area separating the two. I would think there aren't enough folks in sis's town to support an expensive upgrade (the nearby town, yes, as it has a lot of antique stores, restaurants and some folks with higher incomes). It sounds like SHADOW's living situation is even more remote (though my sis is surrounded by hog farms! lol). I'm sure her local phone company knows what they can and cannot offer.