calling everyone who disagrees with him - or has had a bad business experience with him - a "sicko" or a "whacko." Like Pavlov's dog, Mr. Alm is incredibly predictable in your responses to your detractors.
This message is from Bob Campbell, Don.
You remember me, don't you?
I was the person who bought your defective FaxFinder software from you, which you promised me a refund for and then never delivered on your promise.
You are absolutely right, however, is saying that trust and credibility are very, very important in the business world. In my eyes, based on my past experience with you, you have neither.