Most don't offer a loaner (rant)

that seems to be one of the perks for the Acura division of Honda only. Some dealers that sell multiple makes of vehicles will have their own fleet of loaners and provide it as their own service. Personally, I find the Honda warranty really ****ty. I've never really done a comparison, but I imagine it is the worst of all car manufacturers and maybe on par with Toyota (another overly cocky manufacturer). With my cheap little Saturn, they offered free loaners, free roadside assistance (tow), 50k warranty on some parts, and a few other things. I've even had a friend with more than 100,000 miles on her Saturn call the 800 number on the window of the car and get a free tow because it was at night and she was scared. Her insurance co. was supposed to have sent someone and she waited on I-90 for more than an hour. As soon as she called, Saturn immediately towed it to the dealership for free and since the lot was closed, they paid for a cab ride home and a ride to the dealership to get a rental the next day--and that was with an old, used car not knowing if she would get the work done at the dealership or not. Now that is standing behind your product. Giving an owner with an older model a free loaner while work is being done is a great sales tool. A smart dealer would realize that it increases the chances of someone trading in their car for a newer model once they can drive it for the day or two work is being done on their old car.

The only way Honda can get away with such a crummy warranty is that the cars are relatively trouble free. But for those of us that did have a problem right out of the gate, it is a major turnoff. I had to drive a rented Geo Metro (aka golf cart) while my brand new CR-V was in the shop for a month because of a part that was on backorder. I also felt they should take the part from a new vehicle, but they refused. The fact is that they can't keep up with their production vs. sales numbers and there just aren't a lot of extra parts for accidents, malfunctions, etc. So, I know how you feel. I documented my concern about this with letters to American Honda Corp., the dealer, and on the buyer's survey. I suggest you do the same.