| We'll see if you feel the same wayMay 31 2002 at 9:43 AM No score for this post | Honda Girl |
Response to Dealer dependent |
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if your new 'V gets into an accident, or has a bad part, or the dealer damages the vehicle during a routine maintenance, and they can't get it fixed for weeks. If these types of problems are so rare, they should be a lot more accomodating. And I only dealt with the Am. Honda Corp. service rep. about this loaner situation because I knew it wasn't the servicing dealer's fault. If your new car is being held for more than a day because of their inability to provide parts in a timely manner, they should give you something comparable or better to drive while they get it together. I also think that overall, the 36K warranty on parts stinks. Even Mazda has a 50K bumper-to-bumper warranty and many manufacturers are covering all routine service up to 100K. I don't care about my Honda dealer's new work stations to plug in a laptop or self-serve coffee bar while I wait. I care about the big things. | |
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