People..Listen to yourselves...

First the biggest one: If you went to Honda to buy a new CR-V and they tried to sell you one at sticker or above, would you be happy to find out that it had been stripped for parts once or twice while sitting on the lot? If I found out a dealer pulled this on me I'd blow a gasket right out my ear hole. It's one thing to move floor mats or a wheel cover, but don't even THINK about removing anything associated with the mechanicals/electrical.

Lets say the dealer needs a pulley for a 99' V'. He can't get a pulley until 3 in the afternoon and has promised the customer their vehicle by 1:00. Would you be pleased to find out they pulled the part off your vehicle because you weren't coming until 5:00?

Sure, it stinks to be tied up in service but thats all part of owning a car. (Honda or otherwise)

Next: If you take your car in for service and they can't get the part for a day or 2 there is NO reason the dealer should HAVE to provide you with a loaner. Do you a favor and discount a rental would be good business, but it certainly isn't required. When your Fridge breaks down do you get a free loaner? Hot water heater? TV? You get the point. As I said earlier, a warranty repair is a grey area. In my opinion if its a warranty repair it was something that Honda agrees should not have gone wrong and they should (in good faith) try to accomodate the owner by working with the dealer. But then again the cost of your warranty is built into the price of your vehicle so getting more perks will only inflate the cost of your vehicle.

On the other hand, if I show up to pick up my car and the dealer informs me they fried my computer during service you can bet your expletive they had better be providing me with alternate transportation equal or greater than what I brought in to be serviced. It's not my fault they screwed up and thats just part of the liability they take on when working on my vehicle. To inconvienience (sp) me further by sticking me in anything less than what I brought in is just added insult.

Uh oh....I've been ranting again.....