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Re: People..Listen to yourselves...(long, as usual)

May 31 2002 at 12:42 PM
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Response to People..Listen to yourselves...

 
I don't think you are ranting, this seems to be a fairly healthy discussion although when people start saying wait until this happens to you it is getting dangerously close to getting mean spirited. I don't wish anyone bad.

I agree with you on most points, although I wouldn't doubt that someone, somewhere took a part from this vehicle to use on that vehicle. I've actually used the other appliance route in other discussions, it never seems to fly. People just feel differently about cars and what is owed to them when there are problems.

Regarding the loaner thing, I'm not sure why people are getting so bent out of shape. Someone mentioned an accident. Not sure if they were meaning if because of the accident someone might have to wait for parts but I don't know why the body shop should provide me with a loaner, isn't that why I have a rental car provision on my insurance? And I did remember a situation, 17 years ago my car was out of commission due to an accident and I rented a car using my policy. If the accident isn't your fault, their insurance usually covers it anyway.

I was totally suprised that my dealer offered to rent me a car. But now that he did it once I guess I will expect it again. And yes I agree with you 100% regarding them making an error and what they should do to make it right. IMO it all goes back to catching more flies with honey (or whatever). My dealer waived the cost of the replacement part and labor (although how much it really cost them is debatable) as a good will gesture because the first part he replaced wasn't the culprit. Had I been screaming and yelling at him I doubt that would have occurred and being a little paranoid who knows what they would have done to my car.

Enough of this for me. It's Friday, 82 F outside, I'm going to take a ride. That's why I bought my CR-V, not to debate the merits of the warranty or whether I should get a comparable loaner, but to enjoy the vehicle.

Have a nice weekend.

 
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