Bullies, Tyrants, and Impossible People
by Ronald M. Shapiro; Mark A. Jankowski; James Dale
Buy book: $16.49

This practical guide provides the tools one needs to deal with a nothing-is-ever-good-enough boss, an everything-is-a-competition client, even that kvetching mother-in-law.

 

Just read the first installment of this book and it seems long overdue, as we do seem to come up against more B. T and I. P. these days. Maybe it's the stress we live under each day, who knows! At some point I'm sure that we can all use this book and once we learn the N.I.C.E. system and apply it maybe life will be more enjoyable. Thanks for another winner!