I just had an employee pass away. It's the second one since I've been here near Charlotte.
How is one supposed to react to this? I, of course, contact the family and offer my condolences, send flowers to the funeral, and comfort my other employees, but I mean on a personal level. I'm not going to claim to be super close to either of these, but it's a very bizarre place to be emotionally. I just...I'm not sure how to feel, I'm not sure how to react, I'm not sure how to process.
Anyone ever been there? What did/would you do?
And I truly did not make this thread to get "sorry for your loss" responses or anything - again, I was his employer but didn't really hang out that much with him or anything. I'm just trying to figure out how to process it.
And two employees dying on my watch makes me feel awful. Neither were at work when it happened, but jeez.
I think the important thing is that your office has an appropriate acknowledgement of the employee's death.
In addition to the stuff you said, make sure to communicate to the staff that the person will be missed, that people are free to come talk to mangement about their feelings of loss, or take leave if necessary. Share the details of any observances, and perhaps offer the time off to go to them, coordinate carpools, etc. Have a rememberance time together if people want that? Circle up with his work 'pals' and ask them to help coordinate what, if anything is appropriate for you to do? How much you do really depends on your culture.
The key is to mark the loss, and assure the living that they are not just cogs in a wheel that will be hardly remembered when they die.