the captains usually keep track of sgt, but its the holidays... sooooo, more insanity than usual.
http://www.protext.pwp.blueyonder.co.uk/sst-forum/patches/patches.htm
thats what's here.
there is indeed a rather extensive (but intelligible) tech support page that you can get to by the link at the top of the page.
if its there, we know about it... if not.... we get creative.
all the best.