I am doing research on loyalty on the Internet - and would like to gather people's opinions on the following questions.
1) What factors encourage and attract you to go online and visit websites? How do you perceive the Internet, its usefulness and what makes you adopt an interest in e-retailing?
2) What do you expect from the online environment? What features should it offer? What attributes are vital to develop a relationship and what motivates you to revisit the website?
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