Is anyone else offended by the way the ticket office pretends like they've never heard of the possibility of a lockout/strike/labor issue? When they cold-call me about my renewal, why do they insist on insulting my intelligence? To whom do I complain about this?

I feel for you- when I renewed, and mentioned I was dropping from two seats to only one, the sales rep asked why I was dropping the extra seat. My reply was, I'm not paying for two anymore- if they wanted to give me the second one free, I was amenable to that. I also explained that, for the last couple of seasons, I almost couldn't give that extra ticket away, let alone get someone to pay to see the Caps. They declined to give me the freebie....

Anyway, TL might be a good one to ask about that (and if I can remember to, I'll ask him in Raleigh Saturday as well).

washingtoncaps@aol.com  if I recall.

Funny....I let my tickets lapse...and have received no calls or follow up. I am somewhat surprised that the front office seems to have absolutely no interest in keeping my business.

CATS EXPAND BUSINESS HOURS, OFFER FREE MEALS

New Business Initiative Created with Fans and Businesses in Mind

SUNRISE - The Office Depot Center and Florida Panthers announced a new business initiative today entitled, "Breakfast at Sunrise, Dinner at Sunset." The program is designed to accommodate fans and businesses by offering more convenient office hours to discuss and purchase Panthers ticket packages, tickets to upcoming shows and concerts, private club memberships, as well as corporate marketing sponsorships opportunities available in the Office Depot Center.

"Breakfast at Sunrise, Dinner at Sunset" begins Monday, June 28, and continues throughout the summer. As part of this new program, our customers are invited to meet with the sales staff in the Office Depot Center, either prior to going to work in the morning or on their way home from the office in the evening. All customers who take part in this special program will be served breakfast between 7-9 a.m. or dinner between 6-8 p.m. by members of the Panthers sales team.

"We recognize how busy people are during the workday and we want to make it as convenient as possible for our customers to do business with us," said Office Depot Center and Florida Panthers Chief Operating Officer Michael Yormark. "We ask only that our customers give us a call before they arrive and we will have your meal ready for you. It's a fun and unique program that sends a message to the South Florida community that we are striving to become the most fan-friendly organization in the industry."

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If you can't play with the big dogs,stay the hell on the porch

CAPS EXPAND BUSINESS HOURS, OFFER FREE APPAREL

New Business Initiative Created with Keeping Our Jobs in Mind

WASHINGTON - The MCI Center and Washington Capitals announced a new business initiative today entitled, "Don’t Say ‘Puck It,’ Buy a Ducat." The program is designed to accommodate fans and businesses by offering more convenient office hours to discuss and purchase Capitals ticket packages, tickets to upcoming shows and concerts, private club memberships, free AOL hours, Dick Patrick washing your car, free downloads of a Ted Leonsis voice mail greeting message, as well as corporate marketing sponsorships opportunities available in the MCI Center.

"Don’t Say ‘Puck It,’ Buy a Ducat" begins Monday, June 28, and continues until the food and water runs out. As part of this new program, our customers are invited to meet with the sales staff . . . well, those who are still employed . . . in the MCI Center, either prior to going to work in the morning or on their way home from the office in the evening . . . or our special "Midnight Madness" hours when sales staff will be dressed as characters from the Rocky Horror Picture Show or the Capitals’ defenseman squad. All customers who take part in this special program will be awarded free apparel from the Capitals’ catalogue . . . Jagr jerseys, Bondra hats, Konowalchuk wrist bands . . . between 7-9 a.m. or between 6-8 p.m. . . . oh heck, just stop by any old time . . . someone is bound to be here.

"We recognize that no one with two brain cells firing would buy a Caps ticket right now, so we want to make it as convenient as possible for our customers to do business with us," said Caps Director of Hockey Operations, Shawn Simpson, as he was packing boxes upon hearing the news that he was being let go. "Plying them with junk food should lower their resistance, too. We ask only that our customers give us a call before they arrive and we will have your stuff in a plain brown wrapper ready for you. It's something for us to do while we wait for our pink slips that sends a message to the community that we are still here . . . don’t break in and start looting."