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Workaround for problem: PDF email attachments in Outlook Express

by (Login MCalkins)
Moderator

 

Problem:

You have both Adobe Acrobat 5 (the writer) and Adobe Reader 10 installed. You use Outlook Express for email. When you double click a .PDF from Windows Explorer, it opens in Reader, as it should. When you open a .PDF attachment from Outlook Express, it opens in Acrobat, which it shouldn't.

Why?

Although the default action "Open with Adobe Reader X" correctly uses Reader, the non-default action "open" uses Acrobat. Changes to the "open" action either fail or don't persist.

Why?

I do not know.

Workaround:

backup:

HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\Open\command

then merge:

----------------------------------------
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\Open\command]
@="\"C:\\Program Files\\Adobe\\Reader 10.0\\Reader\\AcroRd32.exe\" \"%1\""
----------------------------------------

That seems to fix the problem. I do not know why. I cannot guarantee that it won't have adverse effects. I only offer it as a possible workaround that seems to work.

Regards,
Michael

Posted on Aug 8, 2011, 9:20 AM

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