Ladies, I need to vent some more about my busted computer, hope you don't mind.
I've got the sinking feeling that the computer tech place is giving me the run-around. Something is fishy. When I told the tech guy on Monday that I wanted to pick up my computer and (brand new) external hard drive, he had said he would bring them to the drop-off location on Tuesday, maybe Wednesday and that I should call to make sure (he works at an off-site location). He hasn't returned 4 messages I left on his voice mail. I called the general number yesterday and spoke to a live person who said he would call tech guy to see if my stuff was available for me to pick up and would call me back in 5 minutes. Well guess what, he never called back! And when I called the general line again no one answered. These guys all have caller id and I think they are avoiding my calls. The computer tech guy answered my calls in the beginning; now when I call it always goes into voice mail. The tech guy told me on Monday he had tried to call last week but must have had the wrong number, which is total bs b/c he had called me three times after I first dropped it off. My numbers are in their system.
My brother is making me paranoid that the tech guy stole my hard drive and lied about it being busted. I'm paranoid that they busted it trying to get the data off and are reluctant to return it to me.
I feel so naive for not questioning him further when he told me the motherboard was dead. And when he claimed that to get the data off the hard drive he might need to break up the computer (or something along those lines), which my brother tells me is ridiculous. Shoot ladies, I am not a computer expert at all. I thought it was a little odd, but I've got so much else going on in my life with DS's behavior/dr's appointments/work stress that I wasn't in the best form to start questioning why it would be so difficult to take out a hard drive when people replace hard drives in their computers all the time.
This place, by the way, has an A+ rating with the BBB. Its online reviews are stellar. They have several locations and it's been around a while, so it seemed reputable.
The drop off place is only open a few hours a day (3-6) so I haven't been able to go by this week. But I am going by today to raise a ruckus.