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Is this a normal business practice done by Patek in Asia?

November 22 2006 at 12:21 PM
bmccaw  (Login bmccaw)
PP Discussion Group


Recently I have asked my dealer (in Hong Kong) to place an order for 5970 and 5004, he asked me that I have to provide him my business card in order to put in such request. He told me this is an absolute requirment by the Asia Patek Office in order to know what type of client I am. If I don't comply, I cannot order any grand complications.

I have been a loyal and repeated customer over a number of years, my personal information was registered during each of my previous purchase, I assume Patek in Geneva has a thorough record of who I am and what I have been collecting.

I wonder why their Asia region Patek office need to ask me for extra information about my business and need to get my business card in order to allow me to place an order?

Is the above requirement true? Or there is something wrong with the dealer? Or someone in the Asia Patek Office is doing something out of ordinary?

Appreciate you guys' guidance and suggestion of course of action.


PS: Anyone has the contact information of Asia Patek Office will be helpful.

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