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Excelent service received from audi Sandton

February 28 2005 at 9:58 AM
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  (Login awesme)
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from IP address 196.11.134.77

 
Hi guys.

just would like to share the excelent service i received from Audi Sandton, in particular Tony.

2 weeks ago i took my car to Audi Glen for a regular 45 000 service, also mentioned to them i am having problems with my front breaks (got a shudder coming through steering column when breaking), indicated i am sure it is because of a warped disk.

well when i got the car back they said the problem was break pads and they replaced it (indicated they took the car for a test drive), well it took me less than a 1 km from Audi Gled to realzie the problem is still there.

Took the car to Audi Sandton on Friday afternoon. Spoke to Tony, described my problem, indicated i am sure it is warped disks. he phoned freeway to confirm he can replace the disks. It was already late on friday and they were fully booked for saturday,

he asked if i can bring the car in this morning at 07:00 before normal clientelle arrives and they will replace the disks quickly.

went in, got them replaced, no issues, problem resolved.

AWESOME service Tony/Audi Sandton.

PS: guys, do yourself a favor and go have a look at the new sales lady, how the people pay attention to their work with ehr walking around is beyound me...

G

 
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(Login vesco)
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198.54.202.226

Yes

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February 28 2005, 10:26 AM 

So I wasn't the only one noticing the new sales ladys there
Yes Tony Pinto is great easily the most knowledgable and dedicated Audi Service Guy I have dealt with (over 4 years now)
My A4 was in this morning for a engine mounting in @ 7 am out by 9:45 am amazing.
They must keep the good work

 
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(Login awesme)
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196.11.134.77

Excelent service received from audi Sandton

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February 28 2005, 10:40 AM 

Hi Vesco.

which one were you, remembered hearing someone mention engine mounting to someone

i was sitting on the couch. was also there at 07:00 and left at 8:45, they only were able to start working on my car at 7:45 when Tony arrived.

PS: must comment the general office and sales staff at Sandton looks a hell of alot better than the other Audi shops.

G

 
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(Login vesco)
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196.25.255.226

hey

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February 28 2005, 10:49 AM 

Hey George I was the chap (if you did see me) desparate to get his morning fix of Java but the damn espresso machine just didn't work I picked it up just now about a hour ago.

 
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(Login awesme)
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Excelent service received from audi Sandton

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February 28 2005, 10:56 AM 

Hi Vesco.

i was the guy that told you the machine was broken, after not getting his good fix, had to settle for normal instant coffee.

G

 
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vesco
(Login vesco)
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196.25.255.226

;-)

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February 28 2005, 11:15 AM 

Cool George happy your car is sorted out sorry to hear about the instant coffee it is just not the same as proper java brew.
Cheers

 
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