A couple of weeks ago my watchmaker managed to crack a crystal on a Precision of mine during pressure testing. I put a quick ad out for a replacement crystal as he had none in stock at the time. Ray wrote to me and said he had one I could have for free and that he'd pop it in the post for me. Keep in mind that Ray is in the US and I'm in the UK. As promised, today it arrived on my doorstep. What a thoroughly nice gesture and a throughly nice guy. THANK YOU, RAY!!