Thanks, Tommy--terrific inside stuff. It really gives great insight...
(Login tomvox1) VRF Dial Archive Curator Posted Aug 4, 2012 9:28 AM
...into Rolex philosophy as a company on the service side and not just as a seller of watches. I think it definitely points to a standard way for them to deal with issues/problems.
And as for the 70s service--maybe by then they weren't guaranteeing the water resistance of these watches anymore so they didn't need to swap crowns? Or...they forgot? LOL.
All the best & thanks again,