I had a web site hosted on a server. Both http://schoolingkids.com/ and http://www.schoolingkids.com/ were working fine.
These were the original Name servers ns31.websitewelcome.com | ns32.websitewelcome.com
Since i wanted to host some content on a separate server and wanted to have a seperate web site for a subdomain, I have purchased a DNS customization service.
I had to have a separate web site for a subdomain. http://hindi.schoolingkids.com/
I have added a A record for the same.
I had to use a folder on the amazon aws for storing videos and making it work as if it is on my own server. http://videos.schoolingkids.com/
For this i have added a CNAME record for the domain.
I was asked to add these to the original NS records
Initially the new subdomains were accessible and the original two domain names http://schoolingkids.com/ and http://www.schoolingkids.com/ became inaccessible.
When i checked for the DNS record data using some web based facility [http://nsinfo.tekno.pl/?do=schoolingkids.com&type=info&live=yes] I used to get the original two NS details sometimes and the four new ones some other times.
When i made the hosting company aware of this problem. They asked me to remove the original two NS details.
After this when i check for the DNS record data again [http://nsinfo.tekno.pl/?do=schoolingkids.com&type=info&live=yes] I find the details relating to the four new servers
However when i try to retrieve the data from one of those [http://nsinfo.tekno.pl/?do=schoolingkids.com&ns=adps-domain.mercury.orderbox-dns.com]
I find a message in red at the bottom __ adps-domain.mercury.orderbox-dns.com: Zone transfer failed
I do not find any information being retrieved.
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But when i check the same for some other web site [http://nsinfo.tekno.pl/?do=theedifier.com&ns=ns31.websitewelcome.com] i get a lot of information relating to it.
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Zone Transfer of theedifier.com
Name TTL RR Type Data
localhost.theedifier.com 14400 (4h ) A 127.0.0.1
cpanel.theedifier.com 14400 (4h ) A 67.19.156.130
ftp.theedifier.com 14400 (4h ) A 67.19.156.130
theedifier.com 14400 (4h ) A 67.19.156.130
webdisk.theedifier.com 14400 (4h ) A 67.19.156.130
webmail.theedifier.com 14400 (4h ) A 67.19.156.130
whm.theedifier.com 14400 (4h ) A 67.19.156.130
mail.theedifier.com 14400 (4h ) CNAME theedifier.com
www.theedifier.com 14400 (4h ) CNAME theedifier.com
theedifier.com 14400 (4h ) MX Priority: 0 theedifier.com
theedifier.com 14400 (4h ) NS ns31.websitewelcome.com
theedifier.com 14400 (4h ) NS ns32.websitewelcome.com
theedifier.com 14400 (4h ) TXT "v=spf1 a mx include:websitewelcome.com ~all"
Zone transfer from ns31.websitewelcome.com
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I have contacted the hosting company again.
They now say that they have added a A record for the primary domain name schoolingkids.com and a CNAME record for the www.schoolingkids.com
The domain names now become accessible.
But the message indicating Zone transfer failure is still existing.
I am not able to view the DNS record information.
When i check the information using the facility on this web site.
I find a warning messages as below.
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Warning: Server A.ROOT-SERVERS.NET did not provide address of K.ROOT-SERVERS.NET - using simple local resolve to fill in the missing information.
Referral A.GTLD-SERVERS.NET
Asking A.GTLD-SERVERS.NET (192.5.6.30) for schoolingkids.com (type ANY)
schoolingkids.com. 172800 IN NS adps-domain.earth.orderbox-dns.com.
schoolingkids.com. 172800 IN NS adps-domain.mars.orderbox-dns.com.
schoolingkids.com. 172800 IN NS adps-domain.mercury.orderbox-dns.com.
schoolingkids.com. 172800 IN NS adps-domain.venus.orderbox-dns.com.
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Answer returned from non-authoritative source
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Does this indicate a problem.
How to rectify it.
I am sure that the DNS part of the web site is not clean and would pose a problem some time.
My hosting company says that everything is fine because the domain names are accessible through the browser.
Can some one help.
Ratnakar Nannapaneni
Team Futureaccountant
at Krishbhavara
icfsindia (at) gmail (dot) com
