According to the following:

CBS HDTV programming is available to DIRECTV customers who have HD equipment and a TOTAL CHOICE® with Local Channels programming package, or the DIRECTV HD Package who reside in one of the following markets: Los Angeles, CA, New York, NY, Chicago, IL, Philadelphia, PA, San Francisco, CA, Boston, MA, Dallas, TX, Detroit, MI, Minneapolis, MN, Miami, FL, Denver, CO, Pittsburgh, PA, Baltimore, MD, Salt Lake City, UT, Austin, TX, or Green Bay, WI.


I live in SF and I cannot get these stations because I need to live in LA. At least that's what directv says. I would need the wavier and it would take about 45 days.

Can you believe this!!!
Andy

Call them back and escalate if you need to. You do NOT have to live in LA, you live in an owned and operated city. Someone at DirecTV will help you if you keep trying. I have CBS-HD with Dishnetwork (for over 2 years now) and I also live in the Bay Area. The rules are the same.

What's so hard to believe? This is no different than if you wanted to get the regular national network feed for CBS - you need a waiver from your local station.

The difference is the areas that are mentioned that CAN receive the signal without a waiver are the 17 stations that are owned and operated by CBS. CBS has basically waived the waiver for those areas whether the local stations like it or not. But they can't force the stations that they don't own to do that.

I understand it's frustrating but it's perfectly logical.

I'll take your advise.

He lives in San Francisco and his CBS station is one of the 17 owned and operated. He has the automatic waiver. DirecTV is wrong here. However, if he lives in an area of the Bay Area that has some KOVR (Sacamento)coverage, he would need a waiver from them.

I live in brentwood, ca. 40 miles from SF. I get local channels through satalite from DTV, and my OTA HD is from KOVR. So am I in the middle? According to the requirements, I wouldn't need the wavier.

Thoughts?

Because you receive KOVR you will probably need a waiver. Are you not able to pick them up OTA?

Mark

My bad - I just didn't see SF in the list of O&O areas. If you're 40 miles out it's possible you're outside of the SF station's covered area. Call back and ask again and find out if you're outside of the SF stations coverage area or not. If so that explains it. If not then they were wrong and you should get it.

I think if you're allowed to get it you'll get it automatically so just check channel 80 or 81. If you can't get it you'll need a waiver.

I live in San Francisco where CBS O&O is
KPIX. I am receiving D* channel 81 with no
difficulty. As an aside TNT channel 245 appears
to be broadcasting in either EDTV or HDTV.
Check it out the. The difference between their
transmission and SD is striking.

Which is what I;m on the other side of. So my OTA get from Walnut Grove and not SF. I hope this isn't the diffrence because I'm ass out so far with Super Bowl since the local CBS isn't working for the past few days (KOVR)

I think you're SOL. Maybe they'll get the local station problem fixed in time.

So let me get this straight. I live in Chicago and have the full HD package with DirecTV so I should be getting the CBS-HD feed with my locals package? I don't now but if it is so I will call who ever I need too get this done because the CBS-HD is hard to receive here because they only broadcast at 2.5kw and I'm 28 miles from the transmitter.

The problem with KOVR is being addressed right now. I have read a report that said that their new encoder was on the freeway from Sacramento this morning. I'd wager that KOVR wants to get the HD signal up pronto, like before 3:25PM on sunday.

You would need a waiver from KOVR for the DirecTV CBS-HD feed. You are clearly in the footprint of the Sacramento DMA.

Just tune to channel 80 or 81 and see what you get. On mine it says call for ordering information because Atlanta is not one of the blessed locations. I have CBS OTA just fine so I'm ok but others are not. Unless you're way outside of Chicago you should have it now.

The freeway comment was from me today after I called KOVR engineering. Thanks for your assistance by the way. People like you are why I come to these sites.

Anybody else in Chicago not getting CBS HD? Both 80 and 81 tell me to call to order. I called and missed the "Special Group" that I have to talk too they leave at midnight CST. The customer service lady I talked too said you have to talk to this "special group" but wouldn't give me any other info.

I had to call in on Sat. morning to get the OK for CBSHD East. The lady I talked too couldn't understand why I didn't get it at the beginning.

Oh well all is good now.

Very few "live" voices on D* Customer Service have any correct information on the CBS offering. It took me 7 calls, 87 minutes of holds, 3 disconnects, to get the service for which I was fully qualified. D* consumer help has really gone down hill despite their advertising to the contrary. Then they asked..."Is there anything else we can help you with today Mr. Dube?" I said.." I hope not!!"

I know what you mean about so many menus it's hard to get to a live person. I NEVER wait more than 20 seconds to talk to a real person. Here is how I do it.

1-800-directv

It will ask you for your service phone number. Enter that. It then repeats and asks if it's correct. Press1.

It then asks for your account number or enter # if you don't have it. Enter #

The menu list now begins. Enter #

It will tell you it did not understand the response and then begin the menu options again. Enter # again.

This time it sends you directly to a live person, no waiting.

Tony