I recently emailed Revell Germany for replacement parts, it stated on the web site that it may take up to 12 weeks to recieve the parts.
Well, it only took 2 1/2 weeks, so i am pretty wrapped.
Good on you Revell Germany.
And while I'm on the subject of Revell, Anyone who has a Revell US, 1/48 scale Catalina kit, you had better check what's in the box, I had a friend buy 1 from the shop I work in and it was missing 3 sprues, including the clear parts. The box was 1/2 empty. I contacted the rep at Southern Models and they replaced the kit within 2 weeks also. Good on you Southern Models, however, the replacement kit was also incomplete, missing the centre section of the wing sprue, and had 1 too many port side wing sprues. ???? Some of these must have been packed at beer O'clock on a Friday arvo.
Anyway, between the 2 incomplete kits I did get my mate a whole kit.