I USED TO PURCHASE A LOT OF MY 1/43 SCALE CARS FROM THEM. I HAD A LOT OF DIFFICULTY GETTING A REFUND FOR ONE CAR THAT THEY NEVER DID EVEN THOUGH IT WAS ON THEIR WEB-SITE. I EVENTUALLY RECEIVED A REFUND FOR $20.00 A YEAR LATER. I'M SORRY YOU'VE LOST A LOT MORE THAN I HAVE AS I KNEW THEY HAD STOPPED MAKING 1/43 SCALE BUT HAD ELECTED TO CONTINUE WITH 1/25 SCALE. I JUST RECENTLY TRIED TO ACCESS THEIR WEB-SITE ALSO WITHOUT ANY SUCCESS. I HAVE ANOTHER PHONE NUMBER YOU MIGHT TRY, 1-419-837-2057. LET ME KNOW IF IT WORKS.
FRANK