Toplace keeps going from strength to strength with many new customers every week and repeat orders from long time customers all the time, Just wanted to say thanks to all and for all those customers who have been with us a long time which is far too numerous to mention THANK YOU.

Regards BA.

Well BA .. I think that's due to a large
part to you ... for fulfilling something
which the business world has extremely
neglected and purposely avoided in the
last few years ...

The Secret to Success that the Big
Boys of Industry can only pay lip
service to:

Support ... Customer service ...
Acknowledgment of the customer as a
deserving Human Being

The idea of knowing there is a live
person behind the company who doesn't
mince his words, stands by his product
and guarantees your satisfaction...

A big void in which is growing bigger
every day and companies compromise with
Voice Mail Support systems that you would
swear ...purposely avoid the most asked
questions

and keep you in and endless loop
(let not talk about 20 minute hold and
then the kiss of death: the disconnect!!)...

or ....

Shifting your phone calls to overseas
scripted foreign service reps who are
clueless as well as powerless to
solving consumer's problems ...
and barely have a grasp of the English
language ...

I think everyone ... as well as future
hair wearers OWE a great debt of thanks
to you BA ....

and in the words of your fellow countrymen ..

CHEERS ....

from this grateful American !!

Thanks mate, I am honest to God grateful of the continued support from Toplace customers they just keep coming back, Dont know if thats because I give out free hairpieces from time to time

By the way I never did get any reply from other hair replacements companys to put on a convention and give a free order to all who attend, Expected really as all they want to do is take for the most part.

Keep a eye out there is going to be some more good deals for loyal Toplace customers soon.

Thanks Again.

Regards BA.

The reason I came to Top Lace was because of this forum and the superb pre-customer service from John and BA who gave their time to advise me on what I should go for.

It's a shame this is not a business that you can go down the put and recommend to your mates, eh?

Lets just say that I haven't met too many business owners who not only offer the lowest price anywhere on a product, but also let me stay in their home for a few days, drive me to the airport, buy me a coffee and donut in the morning (and some damn good barbecue in the afternoon!), and give me a free piece to cover up my chrome dome slaphead to top it all off. Is there any wonder why business is good?

You're a cool dude BA, glad to call you a friend.

I agree with what the others have said and also- I like Toplace and BA because he says it like it is and calls us meloms when we deserve it. In fact its been a while BA and I have missed being called it..

My story was a little different JRob...
****************************************
BA had to intervene on my behalf and
talk an angry, pms-ing female Canadian
Immigration officer ... the day before
the conference who WAS NOT going to
let this pony-haired, radioactive dust
encrusted-hair, American gnome accross
the border ...

(Guess she had to meet her quota of
men she had to torture this century)

Imagine what it was like at the
Immigration center for me where the
semi-private car service - the Robt Q
mini-van delivered me to

Immigration Officer: "Where are you going ??"

Me: ... "Well .. I don't really know.
To Windsor ... I do have this Google
map printout ..."

Officer: "Who is putting on this
convention?"

Me: "Some guy known as BA ..."

Officers: What is this convention about ...

Me: What do you tell them ??? Huh ?

"Well .. 20 .. maybe 30 guys get together
and put on wigs! No fishnets or funny stuff ..
just wigs ...

Yea ... 4 hours later ... They were going
to send me back to America .... I could see
the papers now ..

"Hypno-Terrorist sneaks across the country using
lame Benny Hill Wig Excuse!" ...

And when they found out I was a hypnotist ..
Well .. You can just imagine !

****************************
EVENINGS IN WINDSOR'S FINEST
****************************

Of course .. We did have the greatest time ...
BA took us to dinner both nights to Windsor's
Finest Steak Eateries ... plus Chinese ..

And then it was out for cappuccino's
at the local coffee hangout before heading
to the 'Milk Bar' for the 60's decor and
for those who like to imbibe with spirits ...

Now .. Lets not forget Saturday's exquisite
lunch and LINO's expertise and culinary skills
on the barbecue lunch which BA provided ..

or ...The 'can't-put-a-price-on-it' FREE
education we received in 'wig wearing basics!"

Or ...Those who took advantage of the 'free
cut-ins' and tune-ups to their pieces with
Debbie ...

Or the gracious education you provided JRob ..
allowing yourself to be photographed and
worked on with a full cap ... demonstrating
how short and natural it can be.
**********************************************

Of course .. I'm not going to mention the
croissants and eggs in bed .. or the wild
ladies of Windsor .. massaging our long,
borrowed Remi-ied manes ... because some of
you assured me ... I had only experienced that
because I whacked my head on the overhead bin
compartment on the plane when I was departing ...

But it seems real enough for me ....

******************************************
AND JUST WHEN YOU THOUGHT HE COULD
DO NO MORE .. YOUR AIRFARE WAS COMPENSATED
BY THIS LITTLE GIFT !
*******************************************

Oh yea ... and if this doesn't beat all ..
besides the education .. the food .. the
free room and board ... the ride to the
airport, good friendship and fun times ...
BA gave us a free custom- built topper just
for showing ...

*********************************************
Does this guy know how to throw a convention?
*********************************************

What did Bill Gates ever give his users
except a faulty software program that
promised to need a severe bug fix before
the warrantee started ...

MY QUESTION IS TO SERIOUS HAIR WEARERS ....

"WHY WEREN'T YOU THERE ?"

"DID YA FLIP YA WIG or SOMETHING ? "

(there's always next year ... right after
people slam me for writing another long post!

Hey BA
I really appreciate all your help and advice you have provided me. If it wasnt for you I dont think I would be doing what I am. I can't thank you enough and just want to let you know how much I appreciate you.

JD

Free Donuts?

I'm Windsor bound...

You get what you give BA. The growth of Toplace just proves how much you give!

The forum is what got me to choose Toplace & then the service is what made me stay.

Thanks for all that you do BA & team! You've got a loyal customer in me!

James

Congratulations BA !
I´m very happy seeing Toplace´s growth.
I´m very proud to be your costumer.

The reason why I keep reordering from Toplace is because you sell GREAT hair. I've never had a tangling issue (and my hair is 14"), the color is great, and the systems are the best I've ever had. So, I thank TOPLACE for the quality of their systems and yes, John is always quick to respond to my emails.

I will always be extremely greatful for this forum and the convention that was held in Windsor. The convention gave me the best hair day I have ever had in my life thanks to Debbie. BA you are a genius at the hair game!! The website is so easy a complete hair donkey like myself was able to order a custom piece and wear, you found Debbie, your rolling through a Walmart and come up with lace sealer, the price is affordable for us guys who have other obligations (single father), You are giving me a free piece for going to the convention to name a few.

Having met you in person, I can honestly say you are one cool guy as well. Toplace was my first opportunity to see what I look like with a full head of hair that I was born without.

Thanks for everything and finding Debbie,

xbaddboy

The reason why Toplace has experienced such rapid growth in such a short amount of time is because of the quality of service that you provide to your customers. Oh, and it doesn't hurt that you sell such high quality hairpieces at an affordable price, too.

So, thank you!

Thanks everyone, I never forget Toplace would be and is nothing without all of you.

Regards BA.

This is the place to be.I got a call from HDE wondering what happened to me and my business.I never replied to their message.

*Quote - Stet* "This is the place to be.I got a call from HDE wondering what happened to me and my business.I never replied to their message."

Just tell them the truth. Tell them you found something better.

BA is the best and a real stand up guy. I'm really glad to have met Gary at the Orlando convention, as well as John and Debbie. I can't even begin to tell you guys and gals all he has done for me in the past few years. Really, a good person and always willing to help.

Simply the most sincere person I have ever done business with. Anyone that has ever met him will tell you the same.

Wish we got to meet John ...
(And Mike) .. I would have liked to
meet the faces behind Toplace !

my wish is a convention in connecticut!

Thanks for the comments fellas the feeling is mutual.

Regards BA.

Can't believe I'm with Toplace pieces now nearly 3 years! It's unreal. And every piece I get now is perfect specs and amazing quality.

And I will be staying. Just hope there is a UK convention that I am able to make it to, I missed going to the last one. Sounds like lots of fun.

UK convention? Well up for that... Was under the impression that they're only held in Canada and the US...

I've been wearing for over 4 years now, exclusively Toplace, and it's been a life changing experience. Can't thank BA enough, as I would probably never have taken the plunge were it not for him and this forum.

Jazzy;
we do a U.K. convention every year around May. Stay tuned for details of this years convention. it is usually held in Coventry (Birmingham area I believe).
we hope you will be there!
DebbieS.

Hey Burns, you BETTER be at the next UK convention next year, cause I'm doing everything in my power to make it over all the way from the US!

The convention in England next year will be held on Saturday May 23rd God Willing, I will post further details at a later date but the plan is to hold it on May 23rd.

Regards BA.

Nice one JRob, I will make an extra effort also to be at the convention Last time some stuff came up and totally prevented me from doing anything that weekend - we had to perform a show with my drama group.

Customer since 2002? and still wearing that unit!!!



LOL....I don't remember how I discovered TL its been so long but it was just Gary and Mike.

Bring that convetion to Myrtle Beach so I can finally perfect this thing and have fool proof orders.
I am always making changes to tweak this or that which cause other changes .......

Myrtle Is nice in the Spring!!! LOL


"When you walk with a limp, you notice how other's walk"

BA,you have made wearing hair fun and easy.This fourm and Toplace,have made
that possible.You have kept prices low and yet the hair gets better.

Gotta say ba...it was not your smartest move when you closed this forum for posting...your competitors must have thought they had won the lottery...what was you thinking man ???
i have said it before and will say it again...this forum is the best hair forum on the net...Period...now your competitors must be
having their worse nightmare...seeing that it has reopened...way to go ba...keep it open for life buddy.

Slapped my first piece (TL SFS) on my bean May 20th 2005 and never looked back. I still look in the mirror and can't believe it.

Thanks Mike BA Debbie and John. You guys ROCK!

thanks ba you been a star since i first came across toplace

Thanks to BA for sending me the thread to return to this forum. I see familiar names that I haven't seen in a while. I was hoping to make it up to Windsor to hang out with you all, but I won't be able to make it this time around. I've been wearing TopLace from the start and that was several years ago. The ST30, ADF and all the rest has made is a 3 week wear with easy clean-up. Thank you all for your continued input and early on encouragement. Take care all and be well.

Zappa

PS I still have a few attachment left with ST30, but what do you suggest?

I suggest waiting Zap as I will be sending you a ST30 sample out after next weekends convention.

Regards BA.