Fluent in English, Punjabi, Urdu and Hindi
Familiar with basic French
Small knowledge of Arabic terms and vocabulary
Education & Qualifications
2009 TEFL England
TEFL Qualified (& 20 hour Grammar course)
2005-2008 City University, London
Bachelor of Science Honors in Sociology and Criminology (2.1)
2003-2005 Highams Park School - Technology and Sports College, London
A-Level:
Sociology (B)
Psychology (C)
AS Level:
Business (C)
English Language (B)
General Studies (C)
1997-2002 Aveling Park School, London
Obtained 9 GCSE's
Skills & Competencies
Excellent customer service skills
Strong organization skills
Leader and team player
Experienced and competent in use of MS Office, Word, Excel, PowerPoint, Outlook and Internet
Able to understand and analyze difficult problems
Independent thinker
Proven ability to communicate effectively and persuasively
Classroom experience gained via A Pause course
Experienced organisation skills in project work
Certified Fire Safety Trained
Completed Leadership Programme
Able to work under extensive pressure while successfully achieving targets
Can identify and conduct practical solutions to complex problems and issues
Good eye for detail function
Creative and innovative individual with a strong visual imagination
Quick to grasp new ideas, concepts and technologies
Committed to complete a given task in order to maintain service efficiency within
an organization/company
Strongly motivated, enthusiastic and a dedicated individual
Dissolvable into any environment
Work Experience
July 2008- Present Active Change Foundation
Grassroots organization, which majors in tackling youth crime, gang violence, preventing the growth of violent extremism, all leading towards bringing about greater community cohesion.
Multi Tasked as Project Coordinator, Administrator and Young Female Engagement Officer
Reporting to Project and Programme Director
Providing execution of milestones and services to external entities i.e. Council and Government
Preparing events and paperwork for Youth Leadership Programme
Designing Youth Leadership Programme
Compiling reports on project progress, including event reports and individual progress
Meeting deadlines for submitting reports
Liaising with young people, government, police, media etc on a daily basis
Updating website
General Administrative duties
Creating agendas
Creatively working on ways to empower young people
Aiding females
Case work
Teaching English to females of foreign backgrounds.
July 2002- March 2009 TESCO
Fulfilled role as receptionist, Administrative Assistant, Customer Service Assistant, Cashier and Cash Office General Assistant.
Overlooking incoming and outgoing calls
Conduct confidential and general Administrative duties
Assisting HR department with queries
Assisting staff and customers with queries
Welcoming Business clients
Conducting and overlooking work handed down by departmental managers along with facilitating departmental progress
Assessing product quality
Providing services and transactions
Overlooking and facilitating the stores financial responsibilities
Investigating financial conundrums
Measuring input and output of finances on a daily basis
October 2008 November 2008 Protocol National
College Staffing Administrator
Daily administrative duties e.g. Filing, processing, attending calls, managing client database.
Processing bookings
Assisting monthly billing progress
Providing services and facilitating college staff and visiting lecturers
Advertising vacancies for college staff
Utilizing Protocol National database
Dealing with personal assignments
February 2001- February 2001 Qazi & Co Accountants
Administrative Assistant
Dealing with incoming and outgoing calls
Liaising with clients
Managing accounts
Filing
Booking appointments
September 2001- April 2002 HSBC
Providing banking services to fellow students in school
Voluntary basis work with bank positioned in school
Completing client deposits and withdrawals
Offering young peoples banking advice
Creating ways to increase HSBC membership
General administrative duties
Closing and opening float
Hobbies and Interests
I am a very outgoing and sociable person who enjoys meeting new people on a daily basis. I am fond of travelling, cooking and read a lot of different literature. Being an auntie of fourteen children I take great interest in creating new activities for them and playing sports. I particularly enjoy playing netball, cricket and swimming. I also take great interest in organizing charity events and getting involved in fundraising projects.
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