Awesome post Aurelio, Great info!
As a follow up to your comments about the new service center in TX, I'd like to add that I recently had my first experience with them, and it was excellent!
My 112 had been "running fast" for a few weeks...so I contacted my AD (Royal in Andover, MA), and they told me to bring the watch in so they could ship it off to TX for service...I was initially skeptical, but ultimately agreed.
My watch was shipped to TX on Monday, January 7. Exactly one week later I received an email from Panerai requesting a copy of my sales receipt and/or warranty card. I scanned both, and emailed them back the same day. Less than two weeks after that (Jan 25), I got a call from Royal saying my watch was back, and ready to be picked up...
The watch was returned in exactly the same physical condition as I had sent it (a good thing), and it's been working perfectly ever since...less than 3 weeks total, great service, excellent results, kudos to Panerai!
|
