Been on the list for Panerai 390 I found out that my chances of getting one where very slim so I decide to purchase one from one of the locals here and all was fine till the package arrive here in the US from Europe .
The shipper use UPS and here is what brown can do for you ..
The package was held for 21 days by customs no explanation of why or when will be release and after many calls and e-mails here is what I got .
They complete destroy the boxes and not only that but they are couple items missing like the tags .
and on top of that they charge me $ 120.00 man .. I feel like I have been kick on my balls
Any one here know if I can get these boxes replace by Panerai ? I do not think US Customs will do any thing for me let along file a claim after all they are the government
All the paper work was complete and legit value , description etc..
I mean do they really have to do this ?
lesson learn here make sure the boxes are 100 % protected maybe with double boxes and well .. you can figure out my opinion about UPS .
Thank You for reading . J
and here are some pics
First nice box and Package
2 ) first open
3 )more unraveling
4 ) some more ..
5 ) even the lock was broken
there are more pictures but you get it..