The problem with Panerai concierges is that only a few are passionate about the brand.
They don't have very extensive knowledge about the history of the brand, the old Panerai series, the differences between cases, dials, crownguard, straps and buckles. They aren't sensitive to our very specific requests from Paneristi. But rest assured it's exactly the same with brands like Omega, they have already reversed case back, dials during revisions. Watch manufacturers sell us dreams at high prices (calculate the price of manufacturing a historic PAM as a 111, if you arrive at $ 2,000 is the maximum) but not always the quality of service.