<< Previous Topic | Next Topic >>Return to Index  

A Big "Mahalo!" to John & the folks @ WEM ...

July 3 2009 at 2:21 PM
  (Login txt808)
HyperScale Forums
from IP address 66.8.162.251

I purchased a 1/350 "Bluebell" here in HS & it arrived w/one part partially formed.

Got a hold of John, who forwarded the e-mail across the pond to his WEM co-workers, & the part arrived here in Hawaii in a timely fashion, no charges involved.

Outstanding / Perfect example of customer care!

Thanks, John & WEM folks!

Regards,

Tomt.

 
 Respond to this message   
AuthorReply

(Login johnwem)
HyperScale Forums
212.100.250.230

Aloha Tomt

July 6 2009, 5:27 AM 

We'll always try to maintain that level of customer care. We'll be here whenever you need anything else.

 
 Respond to this message   
Current Topic - A Big "Mahalo!" to John & the folks @ WEM ...
  << Previous Topic | Next Topic >>Return to Index  

Please note a few points of etiquette. First, would all contributors please use their real name and/or their actual e-mail address. All contributions are welcome but please refrain from political or abusive comments. These posts will promptly be removed from the server.

In addition, Ship Chat is not a forum for the public criticism of the models that appear as Galleries or Articles on HyperScale. Please make any suggestions for improvements or criticism direct to the author via the email link at the bottom of the Article.

Finally, please note that this Discussion Group is privately operated and that I reserve the right to delete any post for any reason whatsoever.