From my many years exploring such matters, it is clear that the Spirit folk, or those whose task is to meet and care for the great variety of souls, burdened with a virtually limitless range of fears, guilts, expectations on passing over, will never disillusion the newcomer.
The 'Light' that they are already immersed in goes a long way to this end and if necessary, a period of induced 'rest' can be arranged for those who need it, while they need it. The new arrival has to come to 'realisation' of what has happened and adjust to their new environment, which is similar, but different.
When you think of the range of conditions from violent death, wars, the distortions of religion, the shock of seeing friends and relations whom they believed to be dead and a huge range of trauma arising from 'man's inhumanity', it is little wonder that the first experiences are necessarily peacefuly and reassuring.
The 'assessment' of their life stage does not take place until complete restoration is achieved.