It`s Official; $80 for everyoneOctober 29 2007 at 7:23 PM
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from IP address 188.8.131.52
Response to Re: Call and see if they charge 80 or 120
I got this email today...
Dear Big S Passholder,
Thank you for your decision to make The Summit at Snoqualmie and Alpental your home mountain this winter! We hope you are as excited for the coming winter as we are! We’ve already had several snowfalls down to base level and the season long forecasts are sounding great.
I wanted to take this opportunity to personally let you know how excited I am about some of the changes here at The Summit, most specifically our new relationship with Boyne USA and Crystal Mountain here in Washington. I am confident this new relationship will be a positive one for The Summit in many ways for years to come.
In the short-term, we are pleased to be able to offer our season passholders one additional choice to our lineup of Big S Pass products, the Unlimited PLUS pass. As we previously announced, this pass product will include all the benefits of the Unlimited season pass PLUS five days of skiing at Crystal Mountain and additional benefits at other Boyne resorts as well. Unfortunately, our business deal with Boyne USA was not completed in time for us to offer this new pass product earlier.
For this reason we are of course allowing and encouraging people to upgrade to the PLUS pass. As we started this process in the past week a number of you voiced concern over the way we were calculating the price. Basically, up until now we have been charging the difference between what you paid previously and the current cost of the PLUS pass. Many of you have expressed that this seems in essence to be “taking away” your early season discount if you choose to make the upgrade. This was certainly not our intention, but… we have listened! I’m pleased to let you know that as of today we are now calculating the price differently so as to insure you receive the same level of discount on this product as you did on your regular Unlimited Pass when you purchased it. For most of you with an Unlimited Adult Pass, this upgrade will only cost $80! For any of you who have already upgraded, we will of course credit you back the difference. To purchase the upgrade or get more details, email us at email@example.com or call our season pass office at 1-877-881-BIGS (2447).
Whether you choose to upgrade or not, we want there to be absolutely no question that as a Big S Passholder, and particularly one who bought early, you are amongst our most valued customers. We appreciate your loyalty and look forward very much to seeing you on the slopes many times this winter!