You should be calling them up and inquiring about it. Please do. I wish I could be a fly on the wall and watch them squirm when all the ones done wrong call them on it. I'm dreading my call tomorrow. But I am standing up for myself. It makes me nervous though. You can go to Ntelos' website and see it in writing. It is 12.95 a month. I was told some are offered 9.95 for some customers.