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How to unlock a forum for insults?

September 26 2011 at 10:17 AM
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Partido Carlista de Madrid  (Login karlista)
from IP address
Iberbanda S.A.

Hello, we have found a forum to pour abuse on people close to us, and brought into contact with your manager says you can not delete them for not remembering the user name, password, or mail address you used to give high . Could indicate that it can do in this case?
Thank you very much for your responses.

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