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Is support@network54.com available on weekends?

May 24 2014 at 6:10 PM
Score 1.0 (1 person)

Miguel N  (Login mizur)
from IP address 189.213.10.128
AXTEL, S.A. de C.V.

Acapulco,
Mexico

Hi again, as you know I'm A moderator on forum:

http://www.network54.com/Forum/176899/

We are having a very serious attack by user:

RM17

http://www.network54.com/Profile/RM17

He is spamming our forum with links to a competing site.

It's been more than 5 hours since the attack began, and we as moderators have been able to keep it somewhat controlled, but we cannot do it 24/7.

As Ripper recommended on previous case I contacted support, asking to remove this user privileges as a registered user of our forum, so he cannot automatically post, and need moderator approval.

However I've had no luck so far.

I´ve been unable also to reach our forum owner for several weeks.

So my questions are:

Is support available on weekends?

And...

If not, is there anyone else that might help us?

Thanks for any help you can give.

 
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