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Before Asking a Question -- Updated Nov 2017

March 11 2009 at 12:46 PM
Average Score 3.2 (22 people)
N54 Support  (Login N54nick)
Network54 Employee


First of all, link to the new admin area
https://secure.network54.com/account

Hello all,


I just wanted to remind everyone that if you wish to complain about terms of use violations, the appropriate venue is not this forum.

Please email support@network54.com

You must supply hyperlinks to specific threads, not just to the forum in general. Also, if the violation is not obvious, then please explain so that we might adequately understand the situation.


Thank you,

N54 Customer Support


Here are some other helpful tips:


1. Remember, this forum is moderated, meaning your posts will not show up here until a moderator approves them. Don't post 10 messages in a row because you think your post didn't work the first 9 times.....


2. Give as much information as possible about your problem. For example, "I can't post" is by far not enough information for anyone, unless they woke up reading minds, to be able to help you. If you can post that question here, it's obviously NOT a network54 problem.


3. Know the forum ID for the forum where you are having a problem. For example, the forumid here is 44985. Saying "I can't post on the xyz forum" doesn't help us since we have no clue what the xyz forum is or how to find it.


4. Be sure you are not attempting to post on a private forum before asking why you cannot post on a private forum. Private forums only allow members to post. You should see a page asking you to join the forum when you try to post, unless it is also a closed forum, meaning they are not accepting new members.


5. Try contacting the forum owner, before coming here to ask why you cannot post on someone's forum. We don't know if or why you were blocked, and we can't help you, in most cases.


6. Include links to any specific issues on a given forum. For example, someone posting anything that may be illegal, considered against the terms of use, etc..... In this case, send your comments to support@network54.com


7. If you are trying to tranfer a forum or forums from one account to another, please post your request using the login that owns the forum you want to transfer.


ALSO:


If your post is not approved, please do not assume it is being ignored. There are some things that only one of the N54 guys can handle. The volunteer moderators will leave those posts unapproved to make them easier for the N54 guys to find, plus some of those posts have personal information in them. We assume that you would rather not have everyone see that personal information (you know, email address, credit card numbers, etc.)....

N54 Customer Support


    
This message has been edited by ripperproductions on Nov 17, 2017 10:03 AM


 
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AuthorReply

RipperĀ®
(Premier Login ripperproductions)
N54 Volunteer Moderator
24.186.146.215
Optimum Online (Cablevision Systems)
Oceanside, NY
United States

E-mail verification issues

Average Score 3.1 (7 people)
April 13 2009, 6:39 AM 

The old explanation somehow got deleted. Let's see if I remember this correctly.

  1. Before replying to your e-mail, make sure that you are logged in to the account you are trying to verify, using your default browser (this may not be the one you use to visit Network54. For example, all unaltered Windows installations use Internet Explorer as the default browser. If you use Firefox to visit Network54, you MUST login using IE, not Firefox, for the link to work).
  2. You must use the link exactly as it appears in your e-mail. Sometimes, the link drops to a second line within the e-mail. This may cause an error with some e-mail readers as they will only parse links that stay on one line. If that is the case, try opening the e-mail in a larger window or make sure "No wrap" is checked within your e-mail reader personal settings.
  3. If none of that works, forward the entire e-mail to (type this as an e-mail address) support at network54 dot com.



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RipperĀ® - Long Island Customs

78A Toledo St
Farmingdale, NY 11735
PHONE - 631-694-1670

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Ripper
(Premier Login ripperproductions)
N54 Volunteer Moderator
68.198.129.153
Optimum Online (Cablevision Systems)
Oceanside, NY
United States

Removing an unwanted signature.

Average Score 4.0 (3 people)
March 11 2014, 10:09 AM 

Since they removed the "Add signature" checkbox, some people have asked how to remove their signature. To do that, simply erase the text in the signature and be sure to immediately post a message.
If that does not work, try the tip in this link. Be sure you enter the text with NO SPACES.

http://www.network54.com/Forum/147240/message/1393961391/Re-+Signature+problem
"\"\\\"Ripper\\\\nwww.ripper1.com\\\"\""

 
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Ripper
(Premier Login ripperproductions)
N54 Volunteer Moderator
68.198.129.153
Optimum Online (Cablevision Systems)
Oceanside, NY
United States

For those that cannot follow that link

Average Score 2.3 (3 people)
March 15 2014, 2:19 PM 

It's in the paid admin section, so some people can't get there..

Anyway, do the following if the above doesn't work.

Delete the current signature, then type "& nbsp ;" without quotes or spaces.

That basically puts an empty space in place of the text that was there.
"\"\\\"Ripper\\\\nwww.ripper1.com\\\"\""

 
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Ripper
(Premier Login ripperproductions)
N54 Volunteer Moderator
68.198.129.153
Optimum Online (Cablevision Systems)
Oceanside, NY
United States

Embed YouTube

Average Score 3.0 (5 people)
March 19 2014, 8:02 AM 


 
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Ripper
(Premier Login ripperproductions)
N54 Volunteer Moderator
67.87.64.34
Optimum Online (Cablevision Systems)
Oceanside, NY
United States

POST LINKS TO FORUMS

Average Score 2.9 (14 people)
June 15 2015, 10:15 AM 

when you are having a problem on any particular forum, PLEASE post a link to the forum in question. Just saying "I can't post" doesn't give anyone enough information to help you. Obviously, if you were able to post here, it is NOT a Network54 problem. It is something to do with that forum and a link is the only way anyone here can help you.
"\"\\\"Ripper\\\\nwww.ripper1.com\\\"\""

 
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