(Login Louieferret) from IP address 24.127.13.21 Comcast Cable Richmond, Virginia United States
I am caught in the loop of doom. The email verification request comes, I use it and it fails, the request is sent again and it fails again. You are sending the request to the correct address but won't go back. Is there any way to escape from this endless loop?
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(Login Gramps70) 24.236.201.78 CHARTER COMMUNICATIONS Caledonia, MI United States
Loop of Doom...also
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May 5 2009, 12:32 PM
Your response to the original message was useless. Before you post a "canned" answer, please read the message. I'm in the same loop and am beginning to feel like "a very important customer" to Verizon.
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Maybe you shopuld have read my ":canned" response before you attacked me and it. If you had read the link in my reply, you would have seen that constantly requesting a verification e-mail is NOT the way to rectify your situation. In order to solve your issue, you must do the following (all of which is in the "useless" link I posted, by the way).
Before replying to your e-mail, make sure that you are logged in to the account you are trying to verify, using your default browser (this may not be the one you use to visit Network54. For example, all unaltered Windows installations use Internet Explorer as the default browser. If you use Firefox to visit Network54, you MUST login using IE, not Firefox, for the link to work).
You must use the link exactly as it appears in your e-mail. Sometimes, the link drops to a second line within the e-mail. This may cause an error with some e-mail readers as they will only parse links that stay on one line. If that is the case, try opening the e-mail in a larger window or make sure "No wrap" is checked within your e-mail reader personal settings.
If none of that works, forward the entire e-mail to (type this as an e-mail address) support at network54 dot com.
Please keep in mind that Ripper is a volunteer moderator--he's not getting paid; he just likes to help.
If you copy the link from the most recent verification email we sent you and paste it into a reply to this post, I should be able to verifiy your account for you.
Sorry this process did not go smoothly for you.
Regards,
Nick
N54 Customer Support
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