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Dragoncare anyone else have Issues?August 15 2012 at 2:44 AM
|Dale (Login Dale0201)|
from IP address 188.8.131.52
I have had a Ticket with Dragon that has not been responded to for over 9 months, 3 weeks and1 day to be precise.
Is this how Dragon treat all their customers or am I just exceptionally unlucky?
I am really annoyed by the lack of support they have shown, they do not respond to correspondence on their own Ticket / Care system.
I have a copy of all the posts on their Ticket system as proof if needed.
I doubt if I will ever buy any product they manufacture again (I have most of their German armour kits after 2000).
I would like to know if this is common amongst all their customers?
- It really varies - david nickels on Aug 15, 2012, 8:09 AM
- Re: Dragoncare anyone else have Issues? - Tom Cockle on Aug 15, 2012, 9:46 AM
- Thanks Tom - Dale Marston on Aug 16, 2012, 5:30 AM
- they are just not set up to sell extra parts - david nickels on Aug 16, 2012, 8:18 AM
- Selling Parts - Dale marston on Aug 16, 2012, 10:00 AM
- its not so easy - david nickels on Aug 16, 2012, 10:12 AM
- Revell is #1 in my book - Joseph R. Zrodlowski on Aug 16, 2012, 3:40 PM
- its even easier now - david nickels on Aug 16, 2012, 4:37 PM
- Selling Parts - Dale Marston on Aug 16, 2012, 9:01 PM
- manufacturer versus distributor - david nickels on Aug 18, 2012, 8:07 AM
- Not necessarily - Chris Meddings on Aug 18, 2012, 10:00 PM
- really? - david nickels on Aug 24, 2012, 8:06 AM
- yes really - Chris Meddings on Aug 25, 2012, 1:33 PM
- They have repeatedly taken care of me... good experiences here... - Scott Gentry on Aug 15, 2012, 5:38 PM
- I was very pleased with "DragonCares" - Paul Kirchner on Aug 15, 2012, 11:29 PM
- Dragon Doesnt Care - Ian Howes on Aug 16, 2012, 2:21 AM
- I have had success in the past for a missing headlight..... - Paul Alderton on Aug 16, 2012, 4:41 PM
- 6 months of waiting for me and no sign of my miscast part - Graeme Carruthers on Aug 17, 2012, 7:52 AM
- Re: Dragoncare anyone else have Issues? - DMcKeever on Aug 19, 2012, 1:12 PM