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I ordered from MM some years back and had terrific service. I dealt with them via phone and email and always received prompt replies and fast service. In one case I ordered a kit Saturday and it arrived Monday from CA to FL.
But it seems for the last couple of years they are somewhat stagnant. Other people have commented on not being able to get ahold of them, get orders, etc. There are probably some other threads here about MM if you search.
I notice their web site seems to have been last updated January 2010 and the home page is filled with broken links and missing pictures, etc.
I noted their web site hadn't been updated since 2010... And I had probably dealt with them last around 2005 or 2006.
But, when you have a web site and stop hosting it, it doesn't just go away... it can linger on for a while. When I stopped doing mail order my site remained up for a couple of years although pictures disappeared, links quit working, etc.
...I first noticed it when the Tasca Linx (Eng SP) came out,and I tried to order one of them. He yelled at me telling that the kits, both versions were impossible to get and I was wasting my time. Got one of each 1/2 half price, 10 Min. Later at GMW I believe.