It seems to me more like the laser is not grabbing the worm gear and moving inside the drive, hence the clicking noise and tray not opening. If the lens does not hit a switch that is inside the drive, the unit will not open.
I have fixed many of these and seen a high success rate, you can send the system to us by clicking this link:
http://www.videogamerepair.com/FormPage1.htm
Or, if you wish to do the repair yourself, I would recommend this guide to walk you through the steps:
http://www.powerfulguides.com/portal/affclicks.php?pid=VGR