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If you use a debit card instead of credit card

April 11 2011 at 6:07 PM
Tnetter  (Login TxNet)

Have you ever asked how your bank handles a disputed charge?

Last week I had a duplicate charge on my statement. It was after 5pm so I emailed the bank and told them it was a duplicate and I wanted to dispute it and asked how to do that since there wasn't a form on their site. They replied that I am supposed to call the store (it was Walmart) and get them to refund.

I haven't called my other banks with debit cards to see how they handle it, but I am very disappointed in this method. And I have to use the card 15 times a month to get my 4% interest.

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