| Original Message |
Rob
Posted Apr 6, 2009 6:00 PM
Everyone involved in providing a service, club or charity needs to know what are the rights of disabled people.
http://www.direct.gov.uk/en/DisabledPeople/Everydaylifeandaccess/Everydayaccess/DG_4018353
Everyday services include services provided by local councils, doctors' surgeries, shops, hotels, banks, pubs, post offices, theatres, hairdressers, places of worship, courts and voluntary groups such as play groups. Non-educational services provided by schools are also included.
Access to services is not just about installing ramps and widening doorways for wheelchair users - it is about making services easier to use for all disabled people, including people who are blind, deaf or have a learning disability.
Reasonable adjustments
Under the DDA, it is unlawful for service providers to treat disabled people less favourably than other people for a reason related to their disability. Service providers now have to make 'reasonable adjustments' to the way they deliver their services so that disabled people can use them.
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