I never had any gripes about my WEBtv. Loved the ease of use and I could do pretty much what I needed it to do. (Computer on the job, WEBtv at home) And then, (cue ominous music) MSN entered the picture and the whole thing went to hell in a hand-basket. It started out to be an inexpensive, user-friendly piece of technology that anyone could use. Then the Big Boys bought it and their major goal was to make it go away. And they did. RIP WEBtv.