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  • can't access webtv
      • barbara
      Posted Jul 2, 2009 4:15 PM

      When I powered on my unit today the screen is all snowy. Nothing wrong with my tv but when I change the input to access webtv the unit powers on but no picture. I'm using the correct auxiliary channel.

      I called WEBTV but haven't gotten any help. They have suggested buying a new box or replacing the av cables.

      Before I do either I wanted to see if any of you could advise me as to what the problem could be. Right now I'm on a library computer.

      Thanks so much.
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