It sounds like you're in the NY area so I thought I'd mention them. I've heard mixed things about their staff support and don't know their stats for the egg bank program as I believe it is fairly new. My Dr at SIRM NYC is the one that suggested I look in to it when we 1st started the donor discussion. I had a consult appt at New Hope that was booked like 2 months out, to discuss. They cancelled 2 days before due to "Dr having to traval out of town at the last minute" and couldn't reschedule for another 2 months so we decided to go another route. So, I'm not endorsing them per say but they do have a program if you want to look into it. Perhaps there are others here that have 1st hand experience with New Hope that can give better perspective on their service.